Manuals and Guides
Manuals, Guides, and How-Tos for users of all skill levels.
Manuals, Guides, and How-Tos for users of all skill levels.
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Sable Truck Systems
A technical writing project for Sable Truck Systems Fleet Tracking Application that involved creating a style guide, building a documentation set consisting of 30 files, 3 user’s guides, 3 product inserts and several provisional patents related to the hardware aspect of the product.
Work Performed: Editing, Proofreading, Technical Writing, Research, Layout, Design, Technical Illustration
Tools Used: Apple Pages, Microsoft Word, Adobe InDesign, Adobe Photoshop, Adobe Illustrator
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Network Connections
This project for an Enterprise Internet Service Provider involved writing a guide for their Network Operations Center technicians. Part Standard Operating Procedure, part How-To Guide, this document assisted new help desk operators through case creation and help desk etiquette.
Work Performed: Editing, Proofreading, Technical Writing, Research, Layout, Design
Tools Used: Microsoft Word, Adobe InDesign, GNU Image Manipulation Program (GIMP), PagerDuty
